About trace files of the Integration Server and Integration Server Console

13 December 2023

ID 90934

Information about the operation of the Integration Server and the Integration Server Console may be recorded in the following trace files:

  • %ProgramData%\Kaspersky Lab\VIIS\logs\service.log – the Integration Server trace file.
  • %ProgramData%\Kaspersky Lab\VIIS Console\logs\console.log – the trace file of the Integration Server Console.

Trace files are created only after you have enabled the logging of information about the Integration Server and Integration Server Console. By default, information about the operation of the Integration Server and Integration Server Console is not saved.

You can enable the logging of information to Integration Server and Integration Server Console trace files, and change the level of detail of information in trace files by using configuration files:

  • %ProgramFiles(x86)%\Kaspersky Lab\Kaspersky VIIS\Nlog.config – for the Integration Server trace file
  • %ProgramFiles(x86)%\Kaspersky Lab\Kaspersky VIIS Console\NLog.config – for the Integration Server Console trace file

Contact Technical Support experts for details.

If you enabled the logging of information to the Integration Server trace file, you can view this file by clicking the View trace file link in the Integration Server settings section of the Integration Server Console. The link is available only if the Integration Server Console is installed on the same computer as the Integration Server.

The following information may be saved in the Integration Server trace file:

  • Diagnostic information about the operation of the Integration Server, its workload, and the results of a data integrity check.
  • Headers and contents of HTTP requests that are sent and received by the Integration Server during its operation.
  • IP addresses of the SVM and computer hosting the Kaspersky Security Center Administration Console and the Kaspersky Security administration plug-in, if the Kaspersky Security Center Administration Console was installed separately from the Kaspersky Security Center Administration Server.
  • Traces of requests to the Integration Server.
  • Description of exclusions and errors that occurred when working with internal subsystems and external services.
  • Names of internal Integration Server user accounts.
  • IP addresses or fully qualified domain names (FQDN) of VMware vCenter Servers, VMware Cloud Director, or VMware NSX Manager to which the Integration Server connects.
  • Information about the Kaspersky Security service registration process.
  • Information about the Kaspersky Security reconfiguration process.

The following information may be saved in the Integration Server Console trace file:

  • Diagnostic information about the operation of the Integration Server Console.
  • Traces of command line parameters and results of checking them.
  • Headers and contents of HTTP requests that are sent and received by the Integration Server Console during its operation.
  • Information about navigations through sections of the Integration Server Console and working with interface elements.
  • IP address of the Kaspersky Security Center Administration Server.
  • Port numbers for interaction with the Kaspersky Security Center Administration Server through the Kaspersky Security Center Network Agent.
  • Description of exclusions and errors that occurred when working with internal subsystems and external services.
  • Names of internal Integration Server user accounts.
  • IP addresses or fully qualified domain names (FQDN) of VMware vCenter Servers, VMware Cloud Director, or VMware NSX Manager to which the Integration Server connects.

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