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Политика стандардне подршке компаније Kaspersky Lab (ажурирано 1. фебруара 2019.)


1. Увод


2. Дефиниције


3. Понуда стандардне подршке


4. Проширена техничка подршка


5. Радно време и језици подршке


6. Управљање инцидентима


7. Средства за подршку


8. Kaspersky Lab форум


9. Животни циклус подршке за апликацију


10. Дужности компаније Kaspersky Lab


11. Дужности Корисника



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