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Kebijakan Dukungan Standar Kaspersky Lab (Diperbarui, 1 Februari 2019)

 
 
 
 

1. Pendahuluan

 
 
 
 

2. Definisi

 
 
 
 

3. Penawaran Dukungan Standar

 
 
 
 

4. Dukungan Teknis Tambahan

 
 
 
 

5. Bahasa dan Jam Dukungan

 
 
 
 

6. Manajemen Insiden

 
 
 
 

7. Saluran Dukungan

 
 
 
 

8. Forum Kaspersky Lab

 
 
 
 

9. Masa Pakai Dukungan Aplikasi

 
 
 
 

10. Tanggung Jawab Kaspersky Lab

 
 
 
 

11. Tanggung Jawab Pelanggan

 

 
 

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