How to get trace files for Kaspersky Safe Kids for Windows

Latest update: June 29, 2021 ID: 13191
 
 

Switch to the premium version of Kaspersky Safe Kids

In the premium version, you can check the location and battery level of your child's device, view YouTube search history, and set the device use schedule.

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In order to process requests, Kaspersky Lab technical support may require reports on how the application’s components are functioning. These reports are called trace files. 

We do not recommended following the instructions below without first consulting a technical support specialist. If enabled accidentally, tracing can lead to disk space shortage.

 
 
 
 
 

How to get trace files

 
 
 
 
 

How to locate and send the trace files to Kaspersky technical support

 
 
 
 
 

How to disable tracing

 
 
 
 
 
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