"Internal activation server error"
If you encounter the error message "Internal activation server error. Please try again or contact Technical Support Service", do the following:
Check if you have an Internet connection
Configure Firewall settings
Firewall provides secure work in the LAN and on the Internet Firewall is a program which monitors data transferred via the Internet or local networks. According to the settings, Firewall blocks or allows data transfer.
If Firewall is installed on your computer, make sure that an allowing rule is created for the avp.exe process in the Firewall settings.
Check the system date on your computer
Check whether the system date is set correctly on your computer.
Try to install the application once again in an hour
If the recommendations described above did not help to resolve the problem, try to activate the application a few more times later (in about an hour).
Contact Kaspersky Technical Support
If the error persists, contact Kaspersky technical support by choosing the topic and filling out the form.
We do not provide technical support for Kaspersky Free. Try looking for a solution on the Community page or create a new topic with the detailed description of the problem.
If you require full technical support, purchase a license and upgrade your free application to one of the supported Kaspersky home products. For example, Kaspersky Internet Security.