Loss of Kaspersky Security 10 for Windows Server management when SYSTEM access permissions are configured incorrectly
By default, all Kaspersky Security 10 for Windows Server functions can be accessed from within the inbuilt SYSTEM account.
We advise not to change the default settings or disable any of SYSTEM’s access permissions for managing the application and the Kaspersky Security service.
Doing so can lead to Kaspersky Security 10 for Windows Server losing management of a computer group being protected by Kaspersky Security Center. Restoring remote management is not possible.
If you have restricted the SYSTEM account’s access permissions, we advise you to contact Kaspersky Lab Technical Support directly and not to take any action yourself.
In order to avoid issues with an incorrect configuration of access permissions for managing the application, install the fixed version of the Kaspersky Security Center management plug-in:
- Russian localization — klcfginst_13731_ru.zip
- English localization — klcfginst_13731_en.zip
- French localization — klcfginst_13731_fr.zip
- German localization — klcfginst_13731_de.zip
The introduced fix automates control of security permissions and prohibits restriction of the SYSTEM account’s access rights for managing the application or the Kaspersky Security service.
Due to technical reasons a private fix cannot be exposed to the full cycle of tests that ensure software quality. AO Kaspersky Lab explicitly disclaims any guarantees regarding both features and quality of a private fix. If not explicitly stated otherwise, private fixes are subject to the End-User License Agreement (EULA) under which the respective Kaspersky Lab product is licensed, in particular the following exclusion and limitation of liability notice. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KASPERSKY LAB (THE RIGHTHOLDER) OR ITS PARTNERS BE LIABLE FOR ANY LOSSES AND/OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR INFORMATION, FOR BUSINESS INTERRUPTION, OR OTHER PROPERTY DAMAGE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF THE RIGHTHOLDER AND/OR ANY PARTNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BY DOWNLOADING AND INSTALLING THIS SOFTWARE THE USER CONFIRMS THAT HE/SHE HAS READ THESE NOTICES, THE RELEVANT EULA, AND IS AWARE OF THE POSSIBLE RISKS.
If the private fix did not help, contact technical support.