Error establishing an HTTPS connection with the Kaspersky Lab server

Latest update: June 29, 2021 ID: 14953


Incorrect proxy server settings in the operating system.


  1. Make sure that you have the latest version of your Kaspersky application installed.  
  2. Press Win+R on the keyboard.
  3. Type inetcpl.cpl and click OK.

The Run menu with the inetcpl.cpl command

  1. Go to the Advanced tab and click Restore advanced settings → Apply.

Internet properties window

  1. Click Reset.

Internet properties window with a Reset button highlighted

  1. Click Reset.

Reset confirmation window

  1. Restart your computer.
  2. Try installing the Kaspersky application once again.

What to do if the issue persists

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