How to get Kaspersky VPN Secure Connection trace files and send them to technical support

Latest update: March 29, 2021 ID: 14544
 
 

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Kaspersky technical support engineers might request reports on the activity of the application’s components. These are called trace files.

We do not recommended following the instructions in this article without first consulting with a technical support engineer. If enabled accidentally, trace collection may account for disk space shortage.
 
 
 
 
 

How to get trace files

 
 
 
 
 

How to locate trace files

 
 
 
 
 

How to send a report about an issue to technical support

 
 
 
 
 
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