How to troubleshoot errors connecting Kaspersky Security 10 for Mobile to Kaspersky Security Center

Latest update: April 21, 2022 ID: 9793


When connecting a mobile device to the Kaspersky Security Center server, you may get an error such as “TCP connection error”.


To identify and fix the issue, see the instructions below.


Check the ports for mobile devices


Check the Administration Server certificate


Check a stand-alone installation package


Check Google Firebase Cloud Messaging settings


What to do if the issue persists

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