Kaspersky Internet Security 20

Kaspersky application adaptation error when upgrading from Windows 7 to Windows 10

Latest update: May 11, 2022 ID: 13904

When upgrading from Windows 7 to Windows 10, an adaptation of the Kaspersky application drivers is performed.

If an error occurs during this process, the following application features will be unavailable:

  • Firewall
  • Detection of threats during operating system startup
  • Application protection using Microsoft’s Protected Process Light (PPL) technology.


To remove these restrictions, reinstall the application. 

If the issue persists after reinstallation, submit a request to Kaspersky technical support by choosing the topic and filling out the form.

Technical support is not provided for Kaspersky Free. Try looking up a solution for your problem on our Forum or create a new topic with a detailed description of your problem.
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