Known issues in Kaspersky Endpoint Security 10 for Linux and ways to resolve them
All operating systems
- The Real-time protection task might not block access to the files in virtual pseudo file systems. We recommend that you use the mount command to connect network or local partitions.
- Mounting NTFS with the default_permissions option may cause the operating system stop responding. We recommend mounting NTFS partitions without the default_permissions option. If it is necessary to use this option, mount the NTFS partitions in the following way:
# mount /dev/NTFS-DEVICE /mnt/ntfs_disk
# mount /dev/NTFS-DEVICE /mnt/ntfs_disk -o remount,default_permissions
RedHat 7.3, CentOS 7.3, Oracle 7.3
- When using NFS4, you can encounter hanging of the operating system. We recommend that you switch to NFS3.
- When using the CIFS (SMB V1) protocol, creating files in a network partition may take up to 30 seconds. We recommend that you disable CIFS oplocks and switch to the V2 version of the protocol:
- Add the following to the smb.conf file on the server’s side:
- oplocks = False
level2 oplocks = False
- Use the parameter vers=2.0 for connecting the network partition. For example:
- # mount //server_address/share /mnt/smb/ -o guest,vers=2.0
RedHat 7.2, CentOS 7.2
Debian 7.11
During the installation of the package, the following warnings may appear:
You can ignore these warnings.
SUSE Linux Enterpise Server 11
When the Real-time protection is running:
- Access to all files on the NFS4 network partition is blocked.
- Access is blocked only to the files that are larger than 4 GB.
- Multiple-thread processes may hang.
We recommend that you upgrade to version SUSE Linux Enterpise Server 12.
Novell® Open Enterprise Server 11 SP3, 2015 SP1
When the Real-time protection is running:
- Access to all files on the NFS4 network partition is blocked.
- Multiple-thread processes may hang.
To solve this issue, we recommend doing the following:
- Install and configure Kaspersky Endpoint Security 10 for Linux.
- Run the command /etc/init.d/kesl-supervisor to stop Kaspersky Endpoint Security 10 for Linux.
- Install the packages for compiling the kernel module.
$ sudo zypper in kernel-default-devel
$ sudo zypper in make gcc
- Open the file /etc/opt/kaspersky/kesl/kesl.ini
- In the line with UseFanotify, change the value to false.
- Launch Kaspersky Endpoint Security 10 for Linux and check the Real-time protection module.
Configuration and responses to commands before changes:
oes2015sp1:~ # cat /etc/opt/kaspersky/kesl/kesl.ini
[General]
MachineId=422a79df-157d-f147-f2e1-5ff772825c9c
PCID=57cf1598-50b3-4ca1-a84b-c3738c168230
Locale=en_US.utf8
UseFanotify=true
oes2015sp1:~ # kc --get-task-state 1
Name: File_Monitoring
ID : 1
Type : OAS
State : Started
oes2015sp1:~ # lsmod | grep kav
oes2015sp1:~ #
Configuration and responses to commands after changes:
oes2015sp1:~ # cat /etc/opt/kaspersky/kesl/kesl.ini
[General]
MachineId=422a79df-157d-f147-f2e1-5ff772825c9c
PCID=57cf1598-50b3-4ca1-a84b-c3738c168230
Locale=en_US.utf8
UseFanotify=false
oes2015sp1:~ # kc --get-task-state 1
Name: File_Monitoring
ID : 1
Type : OAS
State : Started
oes2015sp1:~ # lsmod | grep kav
kav4fs_oas 58588 5
redirfs 67272 1 kav4fs_oas,[permanent]
oes2015sp1:~ #