What if Kasperksy Endpoint Security 10 for Windows installer fails to identify a third-party antivirus software?
Latest update: October 14, 2019
ID: 9537
This article concerns Kaspersky Endpoint Security 10 for Windows:
- Service Pack 2 Maintenance Release 4 (version 10.3.3.304)
- Service Pack 2 Maintenance Release 3 (version 10.3.3.275)
- Service Pack 2 Maintenance Release 2 (version 10.3.0.6294)
- Service Pack 2 Maintenance Release 1 (version 10.3.0.6294)
- Service Pack 2 (version 10.3.0.6294)
- Service Pack 1 Maintenance Release 4 (version 10.2.6.3733)
Description
Sometimes Kasperksy Endpoint Security 10 for Windows installer fails to identify third-party antivirus software.
Reason
This may occur with new versions of third-party antivirus software, or may be caused by that software self-defense mechanisms.
Solution
You can force the removal of third-party antivirus software the following ways:
- Use special tools for removing third-party antivirus software.
- Download a proprietary removal utility from manufacturer's website.
- Write to Kaspersky Lab Technical support. You will receive recommendations and/or a speical INI file for that particular third-party software.