Limitations of Kaspersky Anti-Virus on Windows 10
Kaspersky Anti-Virus works with limitations in the following cases:
- If Windows 10 is in the Out Of Box Experience (OOBE).
- If the Device Guard mode (a group of features designed to harden a computer system against malware) is enabled on Windows 10.
Limitations of Kaspersky Anti-Virus in the OOBE mode after upgrade to Windows 10
After you upgrade to Windows 10 and run adaptation, Kaspersky Anti-Virus components and processes may not start immediately. They cannot start until you finish the OOBE (Out Of Box Experience) wizard .
Main product components and processes include:
- Application interface
- File Anti-Virus
- Mail Anti-Virus
- IM Anti-Virus
- Heuristic protection
- Proactive defense
- Automatic Exploit Prevention
- Protection from rootkits
- Kaspersky URL Advisor
- Kaspersky Security Network
- Protection against phishing
- Virtual Keyboard
- Password protection of application components
- Advanced parameters
- Scan settings
- Performance settings
- Task Manager
- Kaspersky Protection Center services
- Social Networks (Facebook, Twitter, VKontakte)
- My Kaspersky
If the application does not receive any information about the completion of the OOBE wizard within 15 minutes, the listed components and processes will start automatically.
Limitations in Kaspersky Anti-Virus with Device Guard enabled on Windows 10
If Device Guard is enabled on Windows 10, Kaspersky Anti-Virus will have the following limitations:
- Windows 10 versions 1607, 1703, 1709:
- Protection against screen lockers.
- Protection against file-encrypting malware.
- Windows 10 versions 1803, 1809, 1903, 2004:
- Clipboard protection.
- Browser protection against keyboard and mouse emulation software.
- Protection against unauthorized remote access.
- Browser protection: management through API, protection against attacks through browser windows, protection against message queue management.
- Detection of screen lockers when the UMCI mode is enabled
On Windows 10 versions 1703, 1709, 1803 without the 17.09.2018 update or later installed (for details, see Microsoft support site) with Device Guard enabled, the following issues may occur:
- Installation of Kaspersky Anti-Virus may not be allowed. We recommend that you disable the Device Guard mode or download and install an update, if it was not installed automatically.
- The operating system may crash with a blue screen error (Blue Screen of Death, BSOD) after rolling back Windows 10 update released on 17.09.2018 and restarting the computer when Kaspersky Anti-Virus is installed.
- The operating system may crash with a blue screen error after enabling Device Guard and restarting the computer when Kaspersky Anti-Virus is installed.