How to restore a deleted or disinfected file

3 October 2023

ID 70904

Backup copies of deleted or disinfected files are placed in a special folder on your computer, named Quarantine. Backup copies of files are stored in a special format that is not dangerous to your computer. You can restore deleted or disinfected file from the backup copy stored in Quarantine.

We recommend that you avoid restoring deleted or disinfected files since they may pose a threat to your computer.

The application does not disinfect Windows Store apps. If scanning results indicate that such an app is dangerous, it is deleted from your computer. When a Windows Store app is deleted, Kaspersky application does not create a backup copy of it. To restore such objects, you must use the recovery tools included with the operating system (for detailed information, see the documentation for the operating system that is installed on your computer) or update apps via the Windows Store.

To restore deleted or disinfected file:

  1. Open the main application window.
  2. Go to the Security section.
  3. In the upper-right corner of Kaspersky application window, click the Quarantine button.

    This opens the Quarantine window.

  4. In the Quarantine window that opens, select the required file from the list and click the Restore button.

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