Hard Drive Health Monitor limitations

3 October 2023

ID 202627

In some cases, Kaspersky application cannot determine the state of the hard drive due to the following limitations:

  • The hard drive does not support S.M.A.R.T technology.
  • The S.M.A.R.T. feature is turned off on the hard drive.
  • Kaspersky application does not support:
    • Type of connected hard drive
    • Type of USB controller of the hard drive
  • The hard drive is disabled.
  • The hard drive belongs to a virtual machine, for example, VMWare. Information about the health of such hard drives is either not displayed or displayed incorrectly.

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