How to get the "System Information" report on the computer working under Mac OS X 10.7 (Lion)
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How to get the "System Information" report on the computer working under Mac OS X 10.7 (Lion)

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2018 Jan 11 ID: 8419
 
 
 
 

In some cases in order to identify problems on the computer with Kaspersky Lab product installed on it, Kaspersky Lab Technical Support specialists can request the "System Information" report as well as the system.log and kernel.log files.

 
 
 
 
 

1. Save the "System Information" report

 
 
 
 
 

2. Save the system.log and kernel.log files using the Console utility

 
 
 
 
 

3. Create a request to Kaspersky Lab Technical Support

 
 
 
 
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