General articles

 

 

General articles: Troubleshooting

 
 
 
The application should be reinstalled
id: 10985
 
 
How to get a dump file of AVP.EXE process for Kaspersky Lab products
id: 8006
 
 
How to diagnose update issues in Kaspersky Lab products
id: 12910
 
 
How to get traces for Kaspersky Lab products
id: 12797
 
 
Keyboard and mouse do not work after a Kaspersky Lab product has been uninstalled
id: 10663
 
 
How to disinfect your computer before installing Kaspersky Lab product
id: 12781
 
 
Incoming and outgoing Internet traffic has sharply increased after Kaspersky Lab product has been installed. How can I rectify the problem?
id: 2060
 
 
Error message “Could not enable some protection components” or “An update error has occurred”
id: 13409
 
 
Could not enable some protection components of Kaspersky product
id: 12780
 
 
Automatic uploading of Kaspersky Lab products' crash dump files to Kaspersky Lab servers
id: 10023
 
 
Mozilla Thunderbird mail client fails to connect to the Gmail server
id: 13529
 
 
Cannot guarantee authenticity of the domain to which encrypted connection is established
id: 13585
 
 
Error connecting the Kaspersky Lab application to My Kaspersky due to unsecured Internet connection
id: 13914
 
 
Backup and Restore limitations in Kaspersky Lab applications
id: 13958
 
 
Error connecting to My Kaspersky
id: 12686
 
 
"Cannot connect to My Kaspersky portal" error when installing a Kaspersky Lab product
id: 11103
 
 
Applications may work incorrectly when the sound is turned off on a computer or an app
id: 13521
 
 
Internet connection slowed down after installation of a Kaspersky Lab product
id: 9042
 
 
How to test whether KSN is working in Kaspersky Lab products for business
id: 13979
 
 
Removal issues of some Kaspersky Lab products' versions
id: 12474
 
 

 
 

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