Adaptation of Kaspersky Lab applications after upgrading Windows 7 to Windows 8, 8.1, or 10

Latest update: November 12, 2018 ID: 13340

This article concerns: 

  • Kaspersky Anti-Virus 2016, 2017
  • Kaspersky Internet Security 2016, 2017
  • Kaspersky Total Security 2016, 2017
  • Kaspersky Small Office Security 5 

If you have upgraded from Windows 7 to Windows 8, 8.1 or 10, the above-mentioned Kaspersky Lab applications will work with limitations when the system is booted for the first time:

  • Only the File Anti-Virus component works correctly. Other components are disabled.
  • Self-Defense of files and system registry works correctly. Self-Defense of processes is disabled.
  • The application interface is unavailable.
  • The application shows the following notifications:
    • Some application components are disabled.
    • Computer restart is required once the application adapts to the new operating system.
  • In the context menu in the taskbar, only Exit is available.
To remove these limitations, restart the computer.
Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.