Kaspersky Security Integration with Autotask provides easy access to valuable integration-specific information on Autotask accounts directly from the Autotask graphical user interface (GUI). You can view this information on each Autotask account page in the User-defined fields section and use this information in Autotask reports.
The following user-defined fields are available for the Autotask accounts:
If you accidentally deleted the User-defined fields section created by the integration, you can restore it by using the following workaround. However, this workaround works only the first time you save changes in parameter values after Kaspersky Security Integration Tool for MSP starts.
To restore the User-defined fields section:
The User-defined fields section is displayed after you save changes to your Integration.
The User-defined fields section is now available on the Autotask account page.