Diagnosis of update problems in Kaspersky Anti-Virus 2014
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Kaspersky Anti-Virus 2014


Diagnosis of update problems in Kaspersky Anti-Virus 2014

Back to "Troubleshooting"
2013 Aug 06 ID: 9916

If during update of Kaspersky Anti-Virus 2014 databases some problems appear, perform the following actions to solve the issue:


1. Check the system date


2. Check the Internet connection


3. Configure your Firewall


4. Check if third-party antivirus software is installed on your computer


5. Make sure that your computer is not infected


6. Contact Kaspersky Lab Technical Support

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