Diagnosis of update problems in Kaspersky Anti-Virus 2014
We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.
Accept and close

 

 

Kaspersky Anti-Virus 2014

 
 
 

Diagnosis of update problems in Kaspersky Anti-Virus 2014

Back to "Troubleshooting"
2013 Aug 06 ID: 9916
 
 
 
 

If during update of Kaspersky Anti-Virus 2014 databases some problems appear, perform the following actions to solve the issue:

 
 
 
 
 

1. Check the system date

 
 
 
 
 

2. Check the Internet connection

 
 
 
 
 

3. Configure your Firewall

 
 
 
 
 

4. Check if third-party antivirus software is installed on your computer

 
 
 
 
 

5. Make sure that your computer is not infected

 
 
 
 
 

6. Contact Kaspersky Lab Technical Support

 
 
 
 
Was this information helpful?
Yes No
Thank you
 
 
 

Applies To:


 

 
 

Feedback on Technical Support Site

Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate

Send My Website Feedback Send My Website Feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.

 

How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK