How to remove Kaspersky Security for Mobile (Windows Mobile, Symbian and BlackBerry) from a device manually

 

Kaspersky Security 10 for Mobile

 
 
 

How to remove Kaspersky Security for Mobile (Windows Mobile, Symbian and BlackBerry) from a device manually

Back to "Installation and Removal"
2018 Dec 24 ID: 9612
 
 
 
 

Before the removal, all the confidential data will be automatically unhidden and all the encrypted data will be decrypted on devices running Windows Mobile or Symbian.

You should manually disable hiding of confidential data on Android or BlackBerry devices though.

In order to manually remove the program from a mobile device, do the following:

  • Windows Mobile
    1. Close Kaspersky Security for Mobile by clicking Menu > Exit.
    2. Click Start > Settings.
    3. Select Remove programs on the System tab.
    4. Select Kaspersky Security for Mobile. Click Delete.
    5. Click the Yes button to confirm the removal.
    6. Enter the secret code and click OK.
    7. You can then choose to save the application settings and quarantined objects.
    8. Reboot the device to complete the removal.

  • Symbian
    1. Close the program by going to Options > Exit.
    2. Open the device's main menu.
    3. Select the Applications folder > App.Mgr.
    4. Select Kaspersky Security for Mobile > Options > Delete.
    5. Confirm the removal by clicking Yes.
    6. Enter the secret code and click OK.
    7. You can then choose to save the application settings and quarantined objects.
    8. Reboot the device to complete the removal.
  • BlackBerry
    1. Select the Delete Application option on the Additional tab.
    2. A confirm deletion window opens.
    3. Confirm the removal by clicking Yes.
    4. Reboot the device to complete the removal.
  • Android
    1. If the device is managed by the Kaspersky Security Center policy, then enable the option Allow removal of Kaspersky Security 10 for Mobile.
    2. Go to the applications screen from the home screen and select Settings > Applications > Manage applications.
    3. Select Kaspersky Security for Mobile.
    4. Tap Delete in the About the application screen.
    5. Tap OK to confirm.
    6. Tap OK once the application has been deleted.
  • iOS

Tap the program but keep your finger held on the screen. When the program icon starts to wiggle, click the cross that should appear in the upper right-hand corner of the application.

In case of an uninstallation error, contact the Technical Support service.

 
 
 
 
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