Gathering information about Kaspersky Security 8.0 for SharePoint Server and its environment with SharePoint.InfoCollector

 

Kaspersky Security 8.0 for SharePoint Server

 
 
 

Gathering information about Kaspersky Security 8.0 for SharePoint Server and its environment with SharePoint.InfoCollector

Back to "Troubleshooting"
2013 Aug 09 ID: 8159
 
 
 
 
The sharepoint.infocollector.exe utility is designed to collect information about Kaspersky Security 8.0 for SharePoint Server settings, installation and execution logs, as well as the operating system and Microsoft SharePoint Server version.

Download SharePoint.InfoCollector.exe for SharePoint Server 2010 and 2007

Download SharePoint.InfoCollector.exe for SharePoint Server 2013

The  sharepoint.infocollector.exe utility collects information of three kinds:

  • Kaspersky Security 8.0 for SharePoint Server environment information:

    • Windows OS version;
    • Current local language settings of the OS;
    • UAC (User Account Control) mode status, if it is supported by your OS;
    • Installed version of MMC (Microsoft Management Console);
    • If Cluster Service is installed and executed on the host;
    • Product version;
    • User account running the application service.
  • Kaspersky Security 8.0 for SharePoint Server log files:

    • Installation logs;
    • Execution logs;
    • Windows Event Log.
  • Kaspersky Security 8.0 for SharePoint Server dump files.

All the collected information is packaged in a *.tar.gz archive. In the utility settings, you can indicate full path to a folder where to save *.tar.gz files.

The utility can be configured (what information to collect, where to store the resulting file, how to send the results) via its GUI or by running the utility with certain keys in command line prompt. The utility starts with English GUI (no other localizations supported).

 

The GUI allows selecting what information exactly the utility should collect and where to place it. Information types are selected in the left part, and the resulting archive file name – in the lower part of the form.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK