How to generate a Network agent installation trace file

 

Kaspersky Anti-Virus 8.0 for Linux File Servers

 
 
 

How to generate a Network agent installation trace file

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2012 Nov 08 ID: 6840
 
 
 
 

Applies to Kaspersky Anti-Virus 8.0 for Linux File Servers

How to generate a Network agent for Kaspersky Anti-Virus 8.0 for Linux File Servers installation trace file:
  1. Create a /tmp/traces folder or delete its contents if any exists already.

  2. Start installing the Agent the following way:

    • for a rpm package:

      rpm -ihv /path/к/klnagent-<version>.i386.rpm 2>&1 | tee /tmp/traces/klnagent.install

    • for a deb package:

      dpkg -i /path/к/klnagent_<version>_i386.deb 2>&1 | tee /tmp/traces/klnagent.install

  3. Start the post-installation script the following way:

    /opt/kaspersky/klnagent/lib/bin/klnagent_setup.pl 2>&1 | tee /tmp/traces/klnagent.setup

  4. Compress the tracing files into an archive and send it to the Technical Support service:

    tar -jcf traces_nagent_install.tar.bz2 /tmp/traces

 
 
 
 
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