Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition limitations and known issues


Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition


Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition limitations and known issues

Back to "General Info"
2012 Jan 24 ID: 5050
  • Computer restart is required when the product is installed as an upgrade for Kaspersky Anti-Virus 6.0 for Windows Servers.
  • Task reports will not be imported when installing the product over Kaspersky Anti-Virus 6.0 for Windows Servers.
  • When scanning of archives is enabled in the protection settings, the Anti-Virus will check not only objects in regular archives, but also objects in SFX- archives, no matter how scanning of SFX archives is configured. Thus, separate scanning of archives without checks of SFX archives is not possible. However, scanning of SFX archives only without checks of regular archives is possible if you enable scanning of SFX archives only in the protection settings.
  • A warning about too long path is displayed when a folder longer than 150 characters is selected as the destination for product setup. However, in that case Kaspersky Anti-Virus will be installed successfully, and it will function correctly.
  • Installation of this version of Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition will require computer restart if the server is running the SNMP service and the "SNMP support" component of Kaspersky Anti-Virus is installed.
  • The Installation folder setting will be ignored if the computer has Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition installed.
  • The license will not be installed if you select the path to a key file on a SUBST or network drive in the license selection dialog of Kaspersky Anti-Virus setup wizard.
  • When configuring protection and scan scopes via local UI, just one path mask is allowed and only in the end of file path. Examples of correct masks: "C:\Temp\Temp*" or "C:\Temp\Temp???.doc" or "C:\Temp\Temp*.doc". This rule doesn't apply when configuring trusted zone.
  • User notification via the messaging service (net send) is not performed if the user computer is running Windows Vista. Windows Vista does not support the messaging service.
  • Users and administrators are not notified using the messaging service (net send) if the protected server is running Microsoft Server 2008.
  • National characters (e.g., in task names containing national characters) may not display properly in the command line utility. Check to make sure that the regional settings of the operating system match the application localization that you are using.
  • If you enter user name and password for proxy server authentication (BASIC-authentication) in multi-byte encoding, errors may occur.
  • The Encrypted file attribute is not restored when objects are restored from Quarantine or Backup.
  • When objects are restored from Quarantine or Backup to their original locations in network folders, an error occurs and restoration to the original location is not performed. In such cases use the functionality for restoration to the default folder.
  • OS environment variables (system or user-defined), created after Kaspersky Anti-Virus launch cannot be used while creating the trusted zone rules or trusted processes. Kaspersky Anti-Virus can only use the environment variables, which have been created and initialized before its start. To bypass that limitation, use the management console to restart Kaspersky Anti-Virus after creation and initialization of your environment variables.
  • File activity interception driver (non-WDM driver) of Kaspersky Anti-Virus is installed using the SETUPAPI.DLL library instead of the InstallHInfSection function.
  • When critical updates to the Anti-Virus modules are installed, the tray application will be unloaded automatically (if it has been started) without its subsequent restart. Once the modules update procedure is complete, you can start the tray application manually (if it is installed). To do that, select in the system Start menu: Programs -> Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition -> Tray Application.
  • At the first launch, Kaspersky Anti-Virus Console tries to connect to Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition installed on local computer.
  • In some systems the Kaspersky Anti-Virus MMC Console installed with the application may not display the details pane content or its tasks panel may be inactive. In that case you should switch to the standard console view (the "Standard" tab). However, the tasks pane will not be available then.
  • When filtering in the "Quarantine", "Backup", "System audit log", and "Logs" console nodes is configured, the filter settings are case-sensitive.
  • Installation of the Administration Tools using the group policies of Microsoft Active Directory is currently unsupported.
  • When the User Account Control (supported by Microsoft Windows Server 2008 operating system) is enabled, double left-click of the mouse on the application icon on the taskbar always results in displaying the "About the program" dialog box. You should add the user account to the KAVWSEE Administrators group to enable the anti-virus management console to run by double left-click on the application icon on the taskbar. Kaspersky Anti-Virus management console can also be enabled via this icon context menu or via Start menu of the system.
  • When selecting the "new window from here" item from the context menu of the Scope Pane tree node, an additional windows opens. You can't open Task execution log in this window. To resolve the problem, it is recommended not to use the additional window.
  • If Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition has been installed, Kaspersky Anti-Virus 6.0 products for Windows Servers and Kaspersky Anti-Virus 6.0 are allowed to be installed. The incorrect performance of both the installed products is possible. Before installing 6.0 version products, version 8.0 products should be deleted.
  • In some cases, when addressing a file on the protected server from a remote workstation, the IP address of the remote workstation and the username provided with access to the file, may not be defined. At further addressing to server files from this remote workstation, all event fields will be filled properly.
  • The Task execution log dialog box will automatically close when selecting a node from the list of elements included in the "On-demand scan" node. To resolve the problem, you have to reopen Task execution log using the link in section "Administration", on the "Overview and administration" tab.
  • When installing Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition as an upgrade for Kaspersky Anti-Virus 6.0 for Windows Servers, the"%personal%" protection scope will be created intead of "My documents" protection scope, if the "My documents" folder is included in the protection scope in Kaspersky Anti-Virus 6.0 for Windows Servers settings.
  • CaminoSoft Managed Server HSM v.5.2 uses additional thread to access files in remote storages. Scan of files located in remote storage can only be performed under user account.

Was this information helpful?
Yes No
Thank you


How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.