I have deleted my key file by mistake...


Kaspersky Anti-Virus 8.0 for Linux File Servers


I have deleted my key file by mistake...

Back to "Licensing and Activation"
2012 Jan 23 ID: 4439
Applies to Kaspersky Anti-Virus 8.0 for Linux File Servers

If you have deleted your key file by mistake, please send the following data to restore it:

  • a description of the problem;
  • information about the place and date of purchase; 
  • LICENSE NUMBER (0XXX-000XXX-000XXXX) / key file number (000XXXXX.key).

The information mentioned above should be sent to:

  • A Kaspersky Lab Partner, if your application has been purchased from an official Kaspersky Lab partner;
  • Kaspersky Lab Tech Support by filling in the HelpDesk form if you have purchased the application in a shop/ E-Store.

InformationIf your Kaspersky Anti-Virus application is currently installed and activated, and the key file has been deleted, you can find out the licence number by opening the web console on the tab License. You will see all the license info required for restoring your key file in the right part. You can also find the license info by the following command:

/opt/kaspersky/kav4fs/bin/kav4fs-control -L --get-installed-keys

If you have purchased a Kaspersky Lab application via Internet, you should indicate the the online order confirmation number sent to you in the confirmation letter after the purchase.

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