Compatibility issue of Kaspersky Endpoint Security 10 for Mac and macOS Catalina (version 10.15)

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This article concerns the following versions of Kaspersky Endpoint Security 10 for Mac:

• Service Pack 2 Maintenance Release 1 (version 10.2.1.319)
• Service Pack 2 (10.2.0.267)
• Service Pack 1 (10.1.0.622)

Kaspersky Endpoint Security 10 for Mac is incompatible with macOS Catalina (version 10.15).

Cause

Kaspersky Endpoint Security 10 for Mac and Network Agent will not work under macOS Catalina (version 10.15) because the operating system does not support 32-bit applications.

Solution

• Before upgrading to macOS Catalina (version 10.15), upgrade Kaspersky Endpoint Security 10 for Mac and Network Agent to version 11.
• If you have already upgraded your operating system, remove the older version of the antivirus software and install Kaspersky Endpoint Security 11 for Mac and Network Agent. For instructions, see this article.

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