How to get Kaspersky Anti-Virus 20 trace files and send them to technical support

 

Kaspersky Anti-Virus 20

 
 
 

How to get Kaspersky Anti-Virus 20 trace files and send them to technical support

Back to "Installation errors"
Latest update: 2019 Jun 27 ID: 15045
 
 
 
 

Kaspersky technical support engineers might request reports on the activity of the application’s components. These are called trace files.

We do not recommended following the instructions in this article without first consulting with a technical support specialist. If enabled accidentally, trace collection may cause disk space shortage.
 
 
 
 
 

How to get trace files

 
 
 
 
 

How to locate trace files

 
 
 
 
 

How to send a report about an issue to technical support

 
 
 
 
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