Allowed number of connected devices exceeded when connecting Kaspersky Free to My Kaspersky

 

Kaspersky Free

 
 
 
 

Allowed number of connected devices exceeded when connecting Kaspersky Free to My Kaspersky

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2018 Jul 26 ID: 14583
 
 
 
 

Cause

You have exceeded the maximum number of connections to your My Kaspersky account. 

An account has the following limitations:

  • The maximum number of connected devices is 500.
  • The maximum number of licenses added to an account is 100.

For more detailed information, please refer to the portal's Terms of Use or Online Help.

Solution

  1. Disconnect unused devices from your account. To learn how to disconnect a device from My Kaspersky, see this article.
  2. Try to connect Kaspersky Free to your My Kaspersky account once again.
 
 
 
 
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