Kaspersky Free adaptation error when upgrading from Windows 7 to Windows 10

 

Kaspersky Free

 
 
 
 

Kaspersky Free adaptation error when upgrading from Windows 7 to Windows 10

Back to "Troubleshooting"
2018 Nov 07 ID: 14547
 
 
 
 

When upgrading from Windows 7 to Windows 10, Kaspersky Free starts the adaptation process of the application drivers.

If an error occurs during this process, the following application features will be unavailable:

  • Detection of threats during operating system startup
  • Application protection using Microsoft’s Protected Process Light (PPL) technology.

Solution

To remove these restrictions, reinstall the application. 

  1. Download the installer from the Kaspersky Lab website.
  2. Remove the application. See this article for instructions.
  3. Restart your PC.
  4. Try to install Kaspersky Free once again. See this article for instructions.
 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK