"Allowed number of connected devices exceeded" error when connecting to the Small Office Security Management Console

 

Kaspersky Small Office Security 6

 
 
 

"Allowed number of connected devices exceeded" error when connecting to the Small Office Security Management Console

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2018 Sep 03 ID: 14450
 
 
 
 

Cause

You exceeded the maximum number of connections to the Kaspersky Small Office Security Management Console account. 

An account has the following limitations:

  • The maximum number of devices is 500.
  • The maximum number of licenses added to an account is 100.

For detailed information, please refer to the portal's Terms of Use or Online Help.

Solution

  1. Disconnect unused devices from your account. For the instruction on how to disconnect a device from the Kaspersky Small Office Security Management Console, see this Online Help section.
  2. Try connecting the application to your account at the Kaspersky Small Office Security Management Console again.
 
 
 
 
 

What to do if the issue persists

 
 
 
 
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