“Failed to connect to the server” error
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Kaspersky Password Manager 9


“Failed to connect to the server” error

Back to "Windows"
2018 Apr 16 ID: 14356

When connecting to the My Kaspersky portal in Kaspersky Password Manager, you might encounter the error:

Error connecting to the server in Kaspersky Password Manager


To fix this issue, run Kaspersky Password Manager as an administrator. Use one of the following methods:

  • Right-click the Kaspersky Password Manager icon on the desktop and select Run as administrator from the context menu.
  • Right-click the Kaspersky Password Manager icon on the desktop and select Properties from the context menu. Go to the Compatibility tab and select the check box Run this program as an administrator. Click Apply.

What to do if the issue persists

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