Issue of Kaspersky Security 10 for Mobile running on Android 7 devices

 

Kaspersky Security 10 for Mobile

 
 
 

Issue of Kaspersky Security 10 for Mobile running on Android 7 devices

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2018 Dec 24 ID: 13159
 
 
 
 
  • After an Android 4.0 – 6.Х device is unlocked, the password (PIN code) will be changed for "1234". After an Android 7.0 and later device is unlocked, the password will stay the same. You can change the password in the settings of the device.
  • Remote unlock of the device is impossible if the user has assigned a password manually.
  • Kaspersky Endpoint Security 10 for Android does not support a split-screen mode.
  • In the Doze mode, scheduled tasks (updates, downloads, synchronization etc.) may be delayed.
  • On devices running under Android 7.1.1, when camera use is prohibited by a Kaspersky Security Center policy, in case of an attempt to use the camera, the device returns a system error instead of a notification from Kaspersky Endpoint Security for Android. The camera stays unavailable. The issue is caused by a known issue of Android 7.1.1.
  • On devices running under Android 7.1.1, if the unlock password does not meet the corporate security requirements (Conformity control), the system app may work incorrectly when one tries to change the unlock password via Kaspersky Endpoint Security for Android. The issue is caused by a known issue of Android 7.1.1. To change the unlock password, use only the default settings app.
  • In order for the Alarm featureto work correctly in the Do not disturb mode on devices with Android 7.1.1 or later, the user must manually issue the permissions for Kaspersky Endpoint Security in the Do not disturb settings on the device.
  • On devices running Android 7.0, an error may occur when attempting to disable administrator rights for Kaspersky Endpoint Security for Android in the device settings if Kaspersky Endpoint Security 10 for Android is prohibited from overlaying on other windows. The issue is caused by a known issue of Android 7.1.1.
  • On some Samsung devices running Android 7.0 and later, if protection against the removal of Kaspersky Endpoint Security is activated and strict password requirements are set, the device blocks after an attempt to change the screen unlock settings to an unsupported format (e.g. a visual password). The issue is caused by a known issue in Samsung system software.
  • On Huawei devices with the EMUI firmware running under Android 7.0, the user can hide the notification about the protection status of Kaspersky Endpoint Security 10 for Android. The issue is caused by Huawei firmware.
 
 
 
 
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