Incorrect verdict about threat detection in the letter to the administrator for Kaspersky Security 9.0 for Microsoft Exchange Servers

 

Kaspersky Security 9.x for Microsoft Exchange Servers

 
 
 

Incorrect verdict about threat detection in the letter to the administrator for Kaspersky Security 9.0 for Microsoft Exchange Servers

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Latest update: November 01, 2019 ID: 11669
 
 
 
 

This article refers to:

  • Kaspersky Security 9.5 for Microsoft Exchange Servers Maintenance Release 5 (version 9.5.153.0);
  • Kaspersky Security 9.4 for Microsoft Exchange Servers Maintenance Release 4 (version 9.4.189.0);
  • Kaspersky Security 9.3 for Microsoft Exchange Servers Maintenance Release 3 (version 9.3.54.0);
  • Kaspersky Security 9.2 for Microsoft Exchange Servers Maintenance Release 2 (version 9.2.39.0);
  • Kaspersky Security 9.1 for Microsoft Exchange Servers Maintenance Release 1 (version 9.1.42.0); 
  • Kaspersky Security 9.0 for Microsoft Exchange Servers (version 9.0.129.0).
 
 
 
 

When handling an email that contains malware, Kaspersky Security 9.0 for Microsoft Exchange Servers sends a threat detection letter to the administrator (disabled by default). If the malicious object was packed into another file, the administrator will receive a detection notification with an incorrect verdict. The subject may contain the string Object has been deleted, but it could have been disinfected.

Solution

The exact action applied to the file can be found in the Reports section of the Kaspersky Security 9.0 for Microsoft Exchange Servers Administration Console.

 
 
 
 
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