KseInfoCollector.exe utility for collecting information about Kaspersky Security 9 for Microsoft Exchange Server and its environment
Latest update: 19 April 2024
ID: 11628
KseInfoCollector.exe
KseInfoCollector.exe is a tool for collecting information about the settings of Kaspersky Security 9 for Microsoft Exchange Server, its installation and performance reports, as well as the information about the operating system and Microsoft Exchange Server.
Show applications and versions that this article concerns
- Kaspersky Security 9.7 for Microsoft Exchange Servers Maintenance Release 7 (version 9.7.353.0)
- Kaspersky Security 9.6 for Microsoft Exchange Servers Maintenance Release 6 (version 9.6.96.0)
- Kaspersky Security 9.5 for Microsoft Exchange Servers Maintenance Release 5 Hotfix 1 (version 9.5.10000.64)
The KseInfoCollector.exe utility collects three types of information:
- Environment information of Kaspersky Security for Microsoft Exchange Servers (EnvironmentInfo):
- Windows operating system (OS) version
- Current local language settings of the OS
- UAC (User Account Control) mode status, if supported by the OS
- MMC (Microsoft Management Console) version
- Microsoft Exchange Server version and a list of roles installed
- Number of mailboxes
- If Cluster Service is installed and running on the host
- Application version
- User account under which the the application service is running
- Kaspersky Security for Microsoft Exchange Servers logs (Logs):
- Installation logs (the kseinstall.log located in the Temp folder)
- Performance logs
- Application dumps
- Windows Event Logs
- Configuration information for Kaspersky Security for Microsoft Exchange Servers (Product):
- The contents of the Configuration folder
- If Cluster Service is installed: the properties of the msDs-ByteArray attribute on each child node of Active Directory underlying KasperskyLab\KSE9.0 with the msDS-App-Configuration class.
Information collected by the KseInfoCollector tool is saved into three *.zip archives:
- KSE-Info-Dumps.zip contains application dump files.
- KSE-Info-ProductLogs.zip contains application logs.
- KSE-Info-GeneralInfo.zip contains general information: system data, network settings, Windows events, installation logs and settings of the application, and the tool logs (InfoCollector.log).
You can specify the full path to the folder where the archives must saved in the tool settings.
