Failed to connect to the remote desktop of the computer with Kaspersky Internet Security 2015 installed

 

Kaspersky Internet Security 2015

 
 
 

Failed to connect to the remote desktop of the computer with Kaspersky Internet Security 2015 installed

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2014 Nov 25 ID: 11601
 
 
 
 

If you cannot connect to the remote desktop of the computer with Kaspersky Internet Security 2015 installed, follow the steps below:

  1. Open the Settings window of Kaspersky Internet Security 2015.
  2. In the Settings window, go to the Protection Center section and select Firewall in the right frame.

If you have issues connecting to the remote desktop, adjust Firewall settings in Kaspersky Internet Security 2015

  1. In the Firewall settings window, click the Configure packet rules link.

If you have issues connecting to the remote desktop, adjust Firewall settings in Kaspersky Internet Security 2015 

  1. In the Packet rules view, select Remote Desktop from the list.
  2. Click Edit.

If you have issues connecting to the remote desktop, set the rule to allow the remote desktop activity

  1. In the Edit view, select Allow in the Action section.
  2. Click Save.

If you have issues connecting to the remote desktop, set the rule to allow the remote desktop activity

  1. Close the Packet rules window.
 
 
 
 
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