To update the databases of Kaspersky Internet Security for Mac, perform the following actions:
You can launch update from the context menu of Kaspersky Internet Security for Mac. To do this, perform the following actions:
To know the release date of the currently used databases, the number of records in them and the databases status, perform the following actions:
Also you can view the current databases detailed info in the Support window:
After the databases are updated you can find the update results and causes of failed updates in the report. In order to open the report, perform the following actions:
If an update process ends with an error, create a request to Kaspersky Lab Technical Support via the My Account service. Read FAQ for My Kaspersky Account to find detailed instructions on how to work with the service.
If an update process hangs with a 0% result, you can resolve the problem by performing actions from the following article: Problems with databases update of Kaspersky Internet Security forMac.
Problems with databases update of Kaspersky Internet Security for Mac
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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