How to enable or disable traces in Kaspersky Password Manager 8.0 (Windows)

 

 

Kaspersky Password Manager 8.0

 
 
 

How to enable or disable traces in Kaspersky Password Manager 8.0 (Windows)

2016 Aug 17 ID: 5689
 
 
 
 

If you experience problems with Kaspersky Password Manager, Kaspersky Lab Technical Support may ask you to send product trace files to identify your issue.

To enable traces in Kaspersky Password Manager (Windows):

  1. Enable display of hidden files and folders.
  2. Open and unlock Kaspersky Password Manager.
  3. In the lower right corner of the main product window, click the menu and select Settings.

Open the settings of Kaspersky Password Manager

  1. Select Miscellaneous and select the check box Log application events in the right frame.

Go to the Miscellaneous tab and select Log application events

  1. Reproduce the problem in the product.
  2. The log files will be created in the folder C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager\Logs.

Kaspersky Password Manager logs

  1. Clear the check box Log application events in the Miscellaneous tab of the settings.

If you experience any problems Kaspersky Password Manager, send a request to kaspersky Lab Technical Support via the My Kaspersky portal. In your request, please describe the problem in detail.
You can find information about how to use the service on the FAQ for My Kaspersky page.

 
 
 
 
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