If you experience problems with Kaspersky Password Manager, Kaspersky Lab Technical Support may ask you to send product trace files to identify your issue.
To enable traces in Kaspersky Password Manager (Windows):
If you experience any problems Kaspersky Password Manager, send a request to kaspersky Lab Technical Support via the My Kaspersky portal. In your request, please describe the problem in detail.
You can find information about how to use the service on the FAQ for My Kaspersky page.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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