How to request a refund for a Kaspersky application

How to contact the seller

• In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky Customer Service by choosing the topic of your request.
• If you made your purchase via a different Kaspersky partner, you will need to contact them directly.

What information to provide

Before contacting the seller, please make sure you have the following information at hand:

• The date of the purchase
• Your full name
• The e-mail address that you have used for the purchase
• Order number from the confirmation e-mail